- Customer Support is understaffed, unfamiliar with the Game Mechanics, and unwilling to assist in many matters. While you may at some point find a knowledgeable CSR, willing to work with you, it is the exception.
- Without an existing group of friends in the game, it will be very difficult for you to advance. Because grouping is now required, even and especially as a Jedi it will mostly likely be difficult to find a group you can trust and who share your interests right away. It may be possible, but that should be the first thing you start looking for if you do decide to play.
- Non-combat professions are becoming more and more marginalized. With the introduction of anti-decay kits, better-than-craftable weapons as rewards of quests, and marginalized entertainer buffs, crafters are left trying to learn a profession that changed for them greatly in the Combat Upgrade, that now limits artificially what they can produce while rewarding players for not contributing to the economy, and entertainers are left struggling to find a role as something other than an AFK bot.
- Every patch brings with it as many if not more major bugs, as it does fixes or features. A major User Interface bug (resetting chat channels at login) went an entire month without being corrected, and some bugs have persisted since beta, two years ago, without being corrected.
- The Developers have shown a surprising lack of concern for the playerbase, with an emphasis on meeting deadlines instead of ensuring quality work.
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